We are very pleased with your interest in our facility. Data protection has a particularly high priority for the family practice Dr. med. Sirfy, Rosa-Bavarese-Str. 1, 80639 München. The use of the Internet pages of the Hausarztpraxis Dr. med. Sirfy is possible without any indication of personal data. However, if a data subject wants to use special services of our institution via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the provisions of the Data Protection Regulation, and in accordance with the country-specific data protection regulations applicable to the Hausarztpraxis Dr. med. By means of this privacy policy, our institution would like to inform the public about the nature, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of their rights by means of this data protection declaration.

As the controller, the Hausarztpraxis Dr. med. Sirfy has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

1. Definitions

The data protection declaration of the Hausarztpraxis Dr. med. Sirfy is based on the terms used by the European Directive and Ordinance Maker for the adoption of the Data Protection Regulation (DS-GVO). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

We use the following terms, among others, in this Privacy Policy:

1. a) personal data

Personal data is any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

1. b) person concerned

Data subject means any identified or identifiable natural person whose personal data are processed by the controller.

1. c) Processing

Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

1. d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

1. e) Profiling

Profiling is any type of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person’s job performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

1. f) Pseudonymization

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separate and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

1. g) Controller or person responsible for processing

Controller or data controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.

1. h) Processor

Processor means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the Controller.

1. i) Recipient

Recipient means a natural or legal person, public authority, agency or other body to whom Personal Data is disclosed, whether or not a third party. However, authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law are not considered recipients.

1. j) Third party

Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.

1. k) Consent

Consent shall mean any freely given indication of the data subject’s wishes for the specific case in an informed and unambiguous manner in the form of a statement or any other unambiguous affirmative act by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

2. Name and address of the controller

The person responsible within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is the GP Practice:

Hausarztpraxis Dr. med. Ahmad Sirfy
Rosa-Bavarese-Str. 1, 80639 München
Telephone: 089 / 85 63 95 82
E-Mail: [email protected]

The website is hosted by Mittwald CM Service GmbH & Co. KG hosted.
The hoster receives the above data as an order data processor.
Königsberger Str. 4-6, 32339 Espelkamp, E-Mail: [email protected]

3. The hoster receives the above data as an order data processor.

The website of the Hausarztpraxis Dr. med. Sirfy collects a series of general data and information with each call-up of the website by a data subject or automated system. This general data and information is stored in the server’s log files. The following data may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems. Translated with www.DeepL.com/Translator (free version)

When using these general data and information, the Hausarztpraxis Dr. med. Sirfy does not draw any conclusions about the data subject. This information is rather required in order to (1) correctly deliver the contents of our website, (2) optimize the contents of our website as well as the advertising for these, (3) ensure the permanent functionality of our information technology systems and the technology of our website as well as (4) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. Translated with www.DeepL.com/Translator (free version) Therefore, the Hausarztpraxis Dr. med. Sirfy analyzes anonymously collected data and information on one hand, and on the other hand, with the aim of increasing the data protection and data security of our institution, in order to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data provided by a data subject.

4. SSL-Encryption

Our website uses SSL encryption for security reasons and to protect the transmission of all content. You can recognize an encrypted connection by the fact that the browser address bar changes from “http://” to “https://” and by the lock symbol in your browser bar. Due to the SSL encryption, the data you transmit to us cannot be read by third parties.

5. Registration on our website

The data subject has the possibility to register on the website of the controller by providing personal data. Which personal data is transmitted to the data controller in the process results from the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for the controller’s own purposes. The controller may arrange for the transfer to one or more processors, for example an online diary service, which will also use the personal data exclusively for an internal use attributable to the controller.

The controller may arrange for the transfer to one or more processors, for example an online diary service, which will also use the personal data exclusively for an internal use attributable to the controller. The storage of this data takes place against the background that only in this way can the misuse of our services be prevented and, if necessary, this data makes it possible to clarify crimes that have been committed. In this respect, the storage of this data is necessary for the protection of the controller. As a matter of principle, this data is not passed on to third parties unless there is a legal obligation to pass it on or the passing on serves the purpose of criminal prosecution.

The registration of the data subject by voluntarily providing personal data serves the purpose of the controller to offer the data subject content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have it completely deleted from the data stock of the controller.

The controller shall provide any data subject at any time, upon request, with information about what personal data is stored about the data subject. Furthermore, the controller shall correct or delete personal data at the request or indication of the data subject, provided that this does not conflict with any statutory retention obligations. The entire staff of the controller shall be available to the data subject as contact persons in this context.

6. Contact possibility via the website

The website of the family practice Dr. med. Sirfy contains, on the basis of statutory provisions, information that enables a quick electronic contact to our institution as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data transmitted on a voluntary basis by a data subject to the controller will be stored for the purposes of processing or contacting the data subject. This personal data is not passed on to third parties.

7. Routine deletion and blocking of personal data

The controller shall process and store personal data of the data subject only for the period necessary to achieve the purpose of storage or where provided for by the European Directive and Regulation or other legislator in laws or regulations to which the controller is subject.

If the purpose of storage no longer applies or if a storage period prescribed by the European Directive and Regulation or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

8. Rights of the data subject
9. a) Right to confirmation

Every data subject has the right, granted by the European Directive and Regulation, to obtain confirmation from the controller as to whether personal data concerning him or her are being processed. If a data subject wishes to exercise this right of confirmation, he or she may, at any time, contact any employee of the controller.

1. b) Right to information

Any person concerned by the processing of personal data has the right, granted by the European Directive and Regulation, to obtain from the controller, at any time and free of charge, information about the personal data stored about him or her, and a copy of that information. Furthermore, the European Directive and Regulation legislator has granted the data subject access to the following information:

• the processing purposes
• the categories of personal data that are processed
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations
• if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
• the existence of a right to obtain the rectification or erasure of personal data concerning him or her, or the restriction of processing by the controller, or a right to object to such processing
• the existence of a right of appeal to a supervisory authority
• the existence of a right of appeal to a supervisory authority
• the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

Furthermore, the data subject has a right to information as to whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards in connection with the transfer.

If a data subject wishes to exercise this right of access, he or she may, at any time, contact any employee of the controller.

1. c)Right to rectification

Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to request the immediate rectification of any inaccurate personal data concerning him or her. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data – also by means of a supplementary declaration.

If a data subject wishes to exercise this right to rectify, he or she may, at any time, contact any employee of the controller.

1. d) Right to erasure (right to be forgotten)

Any person concerned by the processing of personal data has the right, granted by the European Directive and Regulation, to obtain from the controller the erasure without delay of personal data concerning him or her, where one of the following reasons applies and insofar as the processing is not necessary:

• The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
• The data subject revokes the consent on which the processing is based pursuant to Art. 6 para. 1 letter a DS-GVO or Art. 9 para. 2(a) DS-GVO and there is no other legal basis for the processing.
• The data subject shall, pursuant to Art. 21 para. 1 DS-GVO, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21 (1) DS-GVO. 2 DS-GVO to object to the processing.
• The personal data have been processed unlawfully.
• The deletion of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
• The deletion of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject. 1 DS-GVO collected.

If one of the aforementioned reasons applies, and a data subject wishes to arrange for the deletion of personal data stored by the Hausarztpraxis Dr. med. Sirfy, he or she may, at any time, contact any employee of the controller. The employee of Hausarztpraxis Dr. med. Sirfy will arrange for the deletion request to be complied with immediately.

If the personal data has been made public by the Hausarztpraxis Dr. med. Sirfy and our institution is the responsible party pursuant to Art. 17 Para. 1 DS-GVO to erase personal data, the Hausarztpraxis Dr. med. Sirfy shall implement appropriate measures, including technical measures, taking into account the available technology and the cost of implementation, in order to inform other data controllers which process the published personal data that the data subject has requested from those other data controllers the erasure of all links to the personal data or copies or replications of the personal data, unless the processing is necessary. The staff of Hausarztpraxis Dr. med. Sirfy will arrange for the necessary action to be taken in individual cases.

1. e) Right to restriction of processing

Jede von der Verarbeitung personenbezogener Daten betroffene Person hat das vom Europäischen Richtlinien- und Verordnungsgeber gewährte Recht, von dem Verantwortlichen die Einschränkung der Verarbeitung zu verlangen, wenn eine der folgenden Voraussetzungen gegeben ist:

• The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data.
• The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data.
• The controller no longer needs the personal data for the purposes of processing, but the data subject needs it for the assertion, exercise or defense of legal claims.
• The data subject has objected to the processing pursuant to. Art. 21 par. 1 DS-GVO and it is not yet clear whether the legitimate grounds of the controller outweigh those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of personal data stored by the Hausarztpraxis Dr. med. Sirfy, he or she may, at any time, contact any employee of the controller. The employee of the Hausarztpraxis Dr. med. Sirfy will arrange the restriction of the processing.

1. f) Right to data portability

Any person concerned by the processing of personal data has the right, granted by the European Directive and Regulation, to receive the personal data concerning him or her, which has been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. She also has the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Art. 6 para. 1 letter a DS-GVO or Art. 9 para. 2 letter a DS-GVO or on a contract pursuant to Art. 6 para. 1(b) of the GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, when exercising his or her right to data portability pursuant to Art. 20 para. 1 DS-GVO the right to obtain that the personal data be transferred directly from one controller to another controller, insofar as this is technically feasible and insofar as this does not adversely affect the rights and freedoms of other persons.

In order to assert the right to data portability, the data subject may at any time contact any employee of the Hausarztpraxis Dr. med.

1. g) Right of objection

Any person concerned by the processing of personal data has the right, granted by the European Directive and Regulation-maker, to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is carried out on the basis of Art. 6 para. 1 letters e or f DS-GVO. This also applies to profiling based on these provisions.

The Hausarztpraxis Dr. med. Sirfy shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defense of legal claims.

If the Hausarztpraxis Dr. med. Sirfy processes personal data for the purpose of direct marketing, the data subject shall have the right to object at any time to processing of personal data processed for such marketing. This also applies to profiling, insofar as it is associated with such direct advertising. If the data subject objects to Hausarztpraxis Dr. med. Sirfy to the processing for direct marketing purposes, Hausarztpraxis Dr. med. Sirfy will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her which is carried out by the Hausarztpraxis Dr. med. Sirfy for scientific or historical research purposes, or for statistical purposes pursuant to Art. 89 Para. 1 DS-GVO, unless such processing is necessary for the performance of a task carried out in the public interest.

In order to exercise the right to object, the data subject may directly contact any employee of the Hausarztpraxis Dr. med. Sirfy or another employee. The data subject is also free, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise his or her right to object by means of automated procedures using technical specifications.

1. h) Automated decisions in individual cases including profiling

Any data subject concerned by the processing of personal data shall have the right, granted by the European Directive and the Regulation, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is permitted by Union or Member State law to which the controller is subject and that law contains suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is based on the data subject’s explicit consent.

Any data subject concerned by the processing of personal data shall have the right, granted by the European Directive and the Regulation, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is permitted by Union or Member State law to which the controller is subject and that law contains suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is based on the data subject’s explicit consent.

If the data subject wishes to exercise the rights concerning automated decisions, he or she may, at any time, contact any employee of the controller.

1. i) Right to revoke consent under data protection law

Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to withdraw consent to the processing of personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of the controller.

9. Legal basis of the processing

Art. 6 I lit. a DS-GVO serves our institution as the legal basis for processing operations where we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for the delivery of goods or the provision of any other service or consideration, the processing is based on Art. 6 I lit. b DS-GVO. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our products or services. If our institution is subject to a legal obligation by which the processing of personal data becomes necessary, such as for compliance with tax obligations, the processing is based on Art. 6 I lit. c GDPR. In rare cases, the processing of personal data might become necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured at our facility and as a result his or her name, age, health insurance information or other vital information needed to be disclosed to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d DS-GVO.

Ultimately, processing operations could be based on Art. 6 I lit. f GDPR. Processing operations not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our institution or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. Such processing operations are permitted to us in particular because they have been specifically mentioned by the European legislator. In this respect, he considered that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, second sentence, GDPR).

10. Legitimate interests in the processing pursued by the controller or a third party

If the processing of personal data is based on Article 6 I lit. f DS-GVO, our legitimate interest is the conduct of our business for the benefit of the well-being of all our employees and the owner.

11. Duration for which the personal data are stored

The criterion for the duration of the storage of personal data is the respective statutory retention period. After expiry of the deadline, the corresponding data is routinely deleted, provided that it is no longer required for the fulfillment or initiation of the contract.

12. Legal or contractual requirements to provide the personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of non-provision

We inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information on the contractual partner).

Sometimes, in order to conclude a contract, it may be necessary for a data subject to provide us with personal data that must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our institution concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded.

Before providing personal data by the data subject, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of not providing the personal data would be.

13. Existence of automated decision making

As a responsible family practice, we do not use automated decision making or profiling.

14. Use of web fonts

External fonts, Google Fonts, are used on these web pages. Google Fonts is a service of Google Inc. („Google“). The integration of these web fonts is done by a server call, usually a Google server in the USA. This transmits to the server which of our Internet pages you have visited. Also, the IP address of the browser of the end device of the visitor of these web pages is stored by Google. You can find more information in Google’s privacy policy, which you can access here:

www.google.com/fonts#AboutPlace:about

www.google.com/policies/privacy/

15. Use Google Maps

The website of the family practice Dr. med. Sirfy uses in part, for the display of interactive maps, Google Maps; a service of Google Inc. („Google“).

By using Google Maps, information about your use of this website (including your IP address) may be transmitted to and stored by Google on servers in the United States. The use of Google Maps and the information obtained via Google Maps is subject to the Terms of Use for Google Maps.

By using this website, you consent to the collection, processing and use of automatically collected data by Google Inc, its agents and third parties.

Further details can be found in the google.com Privacy Center: Transparency and Choices and Google’s Privacy Policy  wpml_nbsphttp://www.google.com/intl/de_de/help/terms_maps.html.

16. Use of Google Analytics

This site uses Google Analytics, a web analytics service provided by Google, Inc. („Google“). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site.

NOTE: By using this website, you consent to the processing of data about you by

Google in the described manner and for the named purpose. You can prevent Google Analytics from collecting data for this website by clicking on the link below. An opt-out cookie will be set to prevent future collection of your data when visiting THIS website ONLY: Disable Google Analytics on this website:   Deactivation AddOn

In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by following the link https://tools.google.com/dlpage/gaoptout?hl=de

For more information on terms of use and privacy, please visit http://www.google.com/analytics/terms/de.html bzw. at https://www.google.de/intl/de/policies/  

Please additionally consider Google’s privacy policy at: https://www.google.com/intl/de/privacypolicy.html#information

• IP anonymization

By activating the IP anonymization “anonymizeIP” on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

In this way, we want to ensure anonymized recording of IP addresses (so-called IP masking) and exclude direct personal reference. Anyway, this is not the business model of this website. With “anonymizeIP” the Google servers are instructed to delete the last three digits of the respective transmitted IP. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

NOTE: We use Google Analytics to analyze data from AdWords and the Double Click cookie for statistical purposes. If you do not want this, you can deactivate it via the Ads Preferences Manager (http://www.google.com/settings/ads/onweb/?hl=de).

• Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent the collection of your data during future visits to this website: Disable Google Analytics: Deaktivierungs-AddOn

For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

• Order data processing

We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

• Demographic characteristics in Google Analytics

This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item “Objection to data collection”.

The information generated by a cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

17. Online booking of appointments

We offer on our website the possibility of booking an appointment between doctor and patient. In addition to the voluntary information and your message content, we require you to provide the following information:
First name
Last name
Date of birth
Phone or e-mail address

We need this information to process your request, to address you correctly, to identify you as a patient of the practice and to contact you if necessary (e.g. cancellation of an appointment at short notice).
Your data will be temporarily stored on the web server for proper use of the online appointment calendar and then transmitted in encrypted form to the local server of our practice’s practice information system. The data entered is automatically deleted from the web server at the end of each calendar quarter at the latest and is then only stored in the local practice information system as appointment information.
The legal basis is Art. 6 para. 1 S. 1 lit. b GDPR. The processing is necessary for the fulfillment of the treatment contract with you or for the implementation of pre-contractual measures, which take place at your request for treatment.

18. meinrezept.online

meinrezept.online is an app for online ordering of prescriptions and ordering delivery of medications for patients, for automated patient notifications, online marketing purposes, establishment of patient portals, medical diagnostic or laboratory services. It will allow the collection of questionnaires and test orders and forwarding to physicians, laboratories and pharmacies.

For prescription requests, meinrezept.online records – exclusively for forwarding to providers:

• Your first and last name
• Date of birth
• E-mail address
• Phone number
• Recipe request (free text)

For inquiries about the Corona test, meinrezept.online records – exclusively for forwarding to providers:

• Your first and last name
• Date of birth
• E-mail address
• Address
• Phone number
• Symptoms & general health
• Travel
• Any contact with persons with the disease
• Persönliches Wohnumfeld
• Possible care option

With the exception of first and last name, e-mail address and telephone number, all of the aforementioned data will be deleted by meinrezept.online after 14 days.

The collection of the aforementioned data as well as the forwarding to the providers is a pre-contractual measure that is necessary for the conclusion of a contract with your respective physician / laboratory / pharmacist (Art. 6 para. 1 p. 1 b) DSGVO).

Here you can find the privacy policy of meinrezept.online https://meinrezept.online/datenschutz/

19. idana.app

idana.app is a software service of our practice for the digital completion of questionnaires and forms. You can start Idana with a link or code that you will receive from us with an appointment confirmation

With Idana SafeCloud technology, all patient data is encrypted in the client, i.e. on your PC/tablet/smartphone, and then stored in an encrypted state in the cloud database. Neither we as providers  nor the operators of the data centers can read your patient data – because only you have the appropriate code to decrypt it. This type of encryption makes patient data anonymous to third parties before it is transferred to Idana SafeCloud. This allows you to use the cloud database in full compliance with the Basic Data Protection Regulation, state hospital laws, and medical confidentiality.

All data will be deleted by us after 50 days, as far as no treatment takes place.

The collection of the aforementioned data as well as the forwarding to the providers is a pre-contractual measure that is necessary for the conclusion of a contract with your respective physician (Art. 6 para. 1 p. 1 b) DS-GVO).

Here you can find the privacy information of the Idana App: https://idana.app/privacy-policy

19. Video consultation
    

    The use of the video consultation is only possible after a successful registration and activation.
    The video consultation is accessible exclusively via an encrypted connection, a so-called peer-to-peer procedure for the transmission of e.g. audio and video data. In the peer-to-peer process, a direct connection is established between the participants after an exchange. To perform this switching, it is necessary to determine the public IP address of both participants and to transmit it to the respective browser of the other participant for the purpose of establishing a connection. The IP address is stored briefly for the purpose of transmission, but deleted at the latest after the end of the video consultation. The switching and exchange of IP addresses takes place in encrypted form. Unauthorized access to it is not possible; theoretically, the IP address can be retrieved by the respective other participant via additional programs during the connection.

During the video consultation, all data (audio and video, chat messages, exchanged files) are exchanged directly and encrypted between the practitioner and the patient. Access by third parties or the provider, Zollsoft GmbH, Ernst-Haeckel-Platz 5/6, 07445 Jena is not possible.

The use of the service as a patient is possible via arzt-direkt.com or after assignment of an appointment and a room number by the attending physician, who must also be registered here. The room number is requested by the physician when the appointment is made in the practice management system and is assigned automatically by the system. When the room number is assigned, the appointment (date, time, linked physician) is saved in addition to the requested physician. Beyond that, no data of the patient is stored. The room number is automatically deleted from the server 30 days after the end of the appointment and is then only known to the doctor and the patient.

The registration of the patient via arzt-direkt.com takes place in the following steps:

1. Step: The patient selects his or her concern and fills in any required medical history/complaint information.
2. Step: The patient must fill out a form in the same way as in a doctor’s office, providing the following data:

• First and last name, name affix if applicable, academic title if applicable,
• Gender,
• Date of birth,
• Phone number,
• E-mail address,
• ZIP CODE,
• City, street and house number,
• Type of insurance,
• if applicable, the name of the fund, if applicable, the institution code of the fund, if applicable, the insured person status and, if applicable, the insured person number.

3. Step: For authentication purposes, the patient must take a photo of their face along with a valid photo ID or health insurance card (authentication photo).

If necessary, 4th step: The patient must authorize a private payment to the practitioner / practice or to zollsoft GmbH (depending on the payment method).

After completing the registration, the patient automatically enters the waiting room and the following data is transferred to our server via an encrypted connection to create the session:

• Instance (identifier of the practice)
• Request (name of the form)
• Name and, if applicable, institution code of the health insurance fund and insured person status (member, pensioner, family insured)
• Age in years as well as sex of the patient
• Payment details, if applicable (only if payment is processed via arzt-direkt)

Furthermore, the following information is encrypted end-to-end so that only the treating practice can decrypt and read the data (locally on their devices):

• Health, complaint and medical history data and attachments.
• Personal data and attachments (see 2. and 3. Schritt)

If the physician can now authenticate the patient by means of a photo and displayed information, the patient is declared as trustworthy in the system and can now be called for treatment. In the event that the connection is now terminated for technical reasons, but the patient is still in the waiting room and is called again by a physician, authentication does not have to be performed again.

This allows the doctor to call the patient and start the video consultation. If the patient confirms the digital call, he automatically joins the video consultation. Both users are redirected from arzt-direkt.com to the offer doktor-online.org, as this is where the digital consultation room is provided.

The information provided by the patient in the first and second steps is stored for 14 days. After 14 days, this data is anonymized. – This means that all data that allow a personal reference will be completely deleted, and some other data will remain anonymized for statistical and optimization purposes.

The data that may be collected and processed during the video consultation session can be found under “4. Scope of data collected and transmitted during a video consultation session”.

The data that may be collected and processed during the video consultation session can be found under “4. Scope of data collected and transmitted during a video consultation session”.

The purpose and legal basis for this data processing is Article Art. 6 para. 1 lit. b) DSGVO, i.e. fulfillment of contractual obligations vis-à-vis. our customers (physicians) as well as Art. 6 para. 1 lit. a) DSGVO, i.e. consent to the use of the service by the patient gg. a) DSGVO, i.e. consent to the use of the service by the patient gg.

Further information on the type of connection, encryption and the personal data processed can be found on the website of Zollsoft GmbH, https://arzt-direkt.com/api/docs/datenschutz.html

This privacy policy was created on the basis of a draft by the Deutsche Gesellschaft für Datenschutz GmbH and reviewed and adapted by Mr. Jörg Frotscher, lawyer, Im Heidekamp 22, 59555 Lippstadt.